Support
Privacy Policy
Return Policy
For an exchange or refund, you can return your products within 3 days, Simply return the unused items and please return them with proof of purchase.
If the returns criteria are not met fully, we may refuse the return.
Needs & Requires
Your receipt and the item’s original packaging are required for all returns and exchanges. We issue refunds through the same method of payment as the original payment (e.g. credit card purchases will be credited to the original credit card account).
Unrefundable Purchases
Used bedding (i.e. bed linens, duvets, pillows and pillow-tops)
● Any mattress or stuffed and upholstered products without a law label
● Cut metre fabrics
● Made-to-measure items (i.e. custom countertops)
● Products that have been modified, altered or washed
Online Shopping Returns & Refunds
If you are not entirely satisfied with your purchase ,The purchased items cant be exchanged or refunded.
We will not refund any delivery and assembly costs you have paid in case you requested to return goods already delivered to your home. And based on our evaluation of item condition we will refund the product value.
At any time, London Gallery reserves the right to refuse a return or exchange.